Mobility

Image Mobility

Throughout the year 2018, we continued to work to provide value to our clients and offer them products and services that meet their needs, in addition to continuing to internationalize our businesses.

In Service Stations, amid a very competitive environment, our company managed to keep sales constant in Spain, with good performance of Premium products and the sale of non-oil services and products.

Furthermore, it maintained its partnership policy with leading companies in their respective industries, such as El Corte Inglés, Starbucks, Nespresso, Amazon, Spanish Postal Services, and Disney. The strategic agreement with El Corte Inglés, for instance, is making it possible to create a network of corner shops and convenience stores at our service stations, Supercor Stop&Go. In 2018, over 150 stores were opened and the goal is to reach 350 in 2019.

We entered an agreement the Spanish Postal Service to develop a service allowing customers to send and receive packages at Repsol service stations. With Amazon, our partnership consists of installing Amazon Lockers at our stations, where customers can pick up the orders they have placed on the Amazon website.

Repsol has 4,849 service stations in Spain, Portugal, Peru, Italy, and Mexico. In Mexico we opened our first service stations in March 2018, with the goal to reach a market share of 8 to 10% in 2022. By the end of February 2019, Repsol had over 180 operational service stations and contracts to increase the number to 240.

In Direct Sales, there was an increase in the volume of sales compared to 2017, keeping up our commitment to customer service, and establishing a diversified offer of products, such as Repsol Bienergy. In International Aviation, there was a noteworthy increase in sales and income compared to the previous year, with good performance in all countries (Spain, Portugal, and Peru).

In Portugal, the businesses of Service Stations and Direct Sales again experienced good performance, both in sales and income, in an increasingly competitive environment.

In 2018, Waylet has been promoted as an application to manage integrated services for customers and a universal payment method through mobile phones. Currently, it is possible to use it in the 3,350 stations in Spain, as well as over 2,600 businesses outside our network of service stations. It can also be linked to payment and loyalty-card methods such as El Corte Inglés card.

Country No. of points of sale
Spain 3,350
Peru 560
Portugal 465
Italy 306
Mexico 168
Total 4,849
Data as of December 31, 2018
Business
Waylet established
as a universal
payment method
4,849
service stations
in five countries
+150
Supercor Stop&Go stores
in our service stations